Virtualmind Blog

Outsourced partners in the long term: how to create a bond that lasts

Javier Minsky
Posted by Javier Minsky on Apr 18, 2022 5:30:04 PM

As in any relationship, a work partnership requires an effort on both sides to remain healthy over time. We always start new ventures with a lot of expectations and excitement, but as soon as the novelty wears off, problems may start to appear. So, how can you keep a partnership working in the long term? Some of our clients have been with us for +10 years, and we have gained some useful insight that I would like to share with you here.


  • Communicate, communicate, communicate.

Make sure the company you decide to work with fully gets your needs. To do so, make sure you communicate each little detail that comes to mind -nothing is too small or irrelevant- and ask feedback questions to ensure that the other part understood and is on the same page. 


  • Set clear expectations (and check them regularly)

Nothing will save yourself more headaches in the future than setting really clear expectations from the beginning for both sides. As a client, you should be clear in telling what you expect from your software partner, and make sure you understand what your provider is ready to give you. If you have apprehensions during this part of the process, do not be afraid to express them: it is better to be clear from the start. 


  • Define the details of the process

Once the general aspects are sorted out, you can move to the small day-to-day process. How will the daily work be organized? Will they use an agile methodology? How will deadlines be set? What will be the metrics to measure the progress? Some things may seem obvious or implicit, but it is better to state them, so there are no surprises along the way. 


  • Trust your partner’s abilities

Now, this may seem a little hard to do, but you at this point, you should trust your gut and know that if you have chosen a certain software partner, you can trust them to be the best in their field and do what they do best: choose the most skilled and experienced people to make your project come true.


  • Get to know one another

Last but not least: one of the best investments you can do is to really get to know the people you are working with. Consider traveling to meet them -this is when nearshoring is much more convenient than regular outsourcing-, visit their offices and spend time with your remote team. Keeping things professional is good, but do not be afraid to also have fun! Creating a friendly bond with your software partner will create a much better work environment.


Once you find a good partner, you may work with that team for a long time! So, building a healthy relationship that lasts over time is always a good investment. We can assure you, from our experience, that it is possible to work and have fun! Check out our past projects and see it for yourself!

Topics: Software Partners

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